Conference

Consumer Experience and Digital Health Event

Name: Consumer Experience and Digital Health Event
Location: Rotating

The primary US gathering focused on health insurer digital transformation, consumer engagement strategies, and payer integration.

When: September, Mid September
Where: RotatingView on Google Maps
Format: In person
Organiser: AHIP
Region: North America
Scale: About 800 attendees
Founded: 2003

The Signal

The Consumer Experience and Digital Health Event is organized annually by AHIP, America's Health Insurance Plans, the national association representing health insurers. The event focuses on how healthcare payers can leverage digital tools to improve member engagement, clinical outcomes, and administrative efficiency. For healthtech operators, this is a crucial venue for understanding the specific requirements of insurance companies, who act as the primary buyers and reimbursement sources for many digital therapeutics and virtual care platforms in the United States.

What to expect

Case studies on digital tool adoption rates among insurance members
Updates on payer compliance with federal interoperability regulations
Announcements of digital health programs added to insurer coverage formularies

Who is in the room

Health insurance executives, member engagement managers, digital health vendors, care management leaders, and policy analysts.

Background

AHIP has hosted focused digital and consumer experience events for decades, adapting its programming as health insurance shifted from paper based administration to digital front doors and integrated telehealth services.

Official event site