Conference

AHIP Consumer Experience and Digital Health

Name: AHIP Consumer Experience and Digital Health
Location: Rotating

A dedicated industry conference focusing on how health insurance companies utilize digital tools to improve patient experience and clinical engagement.

When: September, Mid September
Where: RotatingView on Google Maps
Format: In person
Organiser: America's Health Insurance Plans
Region: North America
Scale: About 800 attendees
Founded: 2015

The Signal

The AHIP Consumer Experience and Digital Health conference is organized by America's Health Insurance Plans, the major trade association representing US payers. The event focuses on how health insurance companies can deploy technology to streamline care navigation, improve member engagement, and lower costs. Programming covers digital therapeutics, virtual care networks, and modern member portals. For digital health developers, it is the primary meeting to understand insurance buyer requirements and integration standards.

What to expect

Presentations on payer adoption of digital health platforms
Strategies for integrating telehealth into insurance benefit designs
Discussions on modernizing insurance billing and claims technology
Evaluations of clinical outcomes from digital wellness programs

Who is in the room

Health insurance company executives, product managers, digital health vendors, customer experience leads, and regulatory experts attend.

Background

AHIP established this specialized conference to address the rapid rise of consumer expectations and digital touchpoints in insurance. It has transitioned from a focus on basic member portals to advanced digital health ecosystems and artificial intelligence care routing.

Official event site