St. John's Mercy Medical Group

About this report

Covered entity improperly disposed of patients' Protected Health Information (PHI), by placing the PHI in a dumpster outside of a doctor's office. The PHI involved in the breach included demographic, financial, clinical, and other medical information. Following the breach, the covered entity notified all affected individuals of the breach, posted a notice about the incident on its website; attempted to retrieve and track all of the medical records that were inappropriately disposed of; offered all affected individuals identity theft protection; obtained a formal apology from and assumed direct office operations management of the physician involved; re-educated its workforce to reinforce policies relating to appropriate medical record protection and disposal requirements. \

Summary as published by the HHS Office for Civil Rights.