Business Associate · Archived
RxBenefits, Inc.
3,396 individuals · submitted March 18, 2024
About this report
The business associate (BA), RxBenefits, reported that a workforce member mailed the protected health information (PHI) of 3,396 individuals to the wrong recipients. The PHI involved included names, addresses, health insurance information, and medication type. The BA notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the BA retrained the workforce member on mail merge procedures and implemented quarterly privacy training to all staff. OCR provided technical assistance regarding the HIPAA Rules.
Summary as published by the HHS Office for Civil Rights.
- Organization
- RxBenefits, Inc.
- State
- AL
- Entity type
- Business Associate
- Individuals affected
- 3,396
- Submission date
- March 18, 2024
- Breach type
- Unauthorized Access/Disclosure
- Location of information
- Paper/Films
- Business associate present
- Yes
- OCR status
- Archived
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