National Pain Institute

About this report

From July 13, 2013, to August 13, 2013, the covered entity (CE), National Pain Institute, distributed outdated computers to its employees for their personal use without first deleting all electronic protected health information (ePHI) from the computers. The computers contained the PHI of approximately 500 individuals, including names, addresses, dates of birth, diagnoses, and other treatment information. The CE provided breach notification to HHS, affected individuals, and the media. In response to the incident, The CE tracked the computers, repossessed those computers that it was able to locate, and obtained written acknowledgement from the former employees that the PHI from the computers was not used or disclosed to others. In addition, the CE improved safeguards by encrypting all computers, upgrading the malware and software of desktop computers, improving network and email security, improving identity management, and automating and standardizing security for devices containing ePHI. The CE also updated its HIPAA policies and procedures, including a policy for responding to security incidents. OCR obtained assurances that the CE implemented the corrective actions listed.

Summary as published by the HHS Office for Civil Rights.