Business Associate · Archived
CSI Financial Services, LLC dba ClearBalance
3,191 individuals · submitted July 10, 2021
About this report
The business associate (BA), CSI Financial Services, dba ClearBalance, reported that employees were the victims of an email phishing scheme that affected the electronic protected health information (ePHI) of 3,191 individuals. The ePHI involved included names, addresses, drivers’ license numbers, Social Security numbers, diagnoses, and financial information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented email security controls and revised its policies and procedures to better protect its ePHI. During the investigation, OCR provided the BA with technical assistance regarding its security management process.
Summary as published by the HHS Office for Civil Rights.
- Organization
- CSI Financial Services, LLC dba ClearBalance
- State
- CA
- Entity type
- Business Associate
- Individuals affected
- 3,191
- Submission date
- July 10, 2021
- Breach type
- Hacking/IT Incident
- Location of information
- Business associate present
- Yes
- OCR status
- Archived
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