Healthcare Provider · Archived
Cigna Home Delivery Pharmacy
592 individuals · submitted November 23, 2015
About this report
A printing error affected 592 individuals, living in 13 states: The covered entity (CE) printed two customer letters on one sheet of paper (front and back) during a mailing to customers. The protected health information involved in the breach included names, mailing addresses, and medication information. The CE provided breach notification to HHS and affected individuals and provided free credit monitoring services. To prevent a printing error from occurring in the future, the CE implemented a new letter creation procedure. OCR obtained assurances that the CE implemented the corrective actions noted above.
Summary as published by the HHS Office for Civil Rights.
- Organization
- Cigna Home Delivery Pharmacy
- State
- CT
- Entity type
- Healthcare Provider
- Individuals affected
- 592
- Submission date
- November 23, 2015
- Breach type
- Unauthorized Access/Disclosure
- Location of information
- Paper/Films
- Business associate present
- No
- OCR status
- Archived
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