Business Associate · Archived
Blue Cross Blue Shield of Illinois
3,831 individuals · submitted August 20, 2026
About this report
The business associate (BA), Blue Cross Blue Shield of Illinois, reported that an employee mailed the protected health information (PHI) of 3,831 individuals to the wrong recipients. The PHI involved names and medications. The BA notified HHS, the media, and the affected individuals. In its mitigation efforts, the BA retrained its workforce and enhanced its quality control processes to prevent a reoccurrence. OCR provided technical assistance to the BA regarding the HIPAA Rules.
Summary as published by the HHS Office for Civil Rights.
- Organization
- Blue Cross Blue Shield of Illinois
- State
- IL
- Entity type
- Business Associate
- Individuals affected
- 3,831
- Submission date
- August 20, 2026
- Breach type
- Unauthorized Access/Disclosure
- Location of information
- Paper/Films
- Business associate present
- Yes
- OCR status
- Archived
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