Health Plan · Archived
Blue Cross and Blue Shield of North Carolina
687 individuals · submitted November 7, 2013
About this report
On October 14, 2013, the covered entity (CE), Blue Cross Blue Shield of North Carolina, impermissibly disclosed the protected health information (PHI) of 687 individuals when an employee inadvertently mailed notices regarding policy changes to incorrect addresses. The PHI involved in the breach included names. The CE provided breach notification to HHS and affected individuals. Following the breach the CE sanctioned the responsible workforce member. As a result of OCR’s investigation, the CE provided media notice and established a toll-free number for affected individuals. Additionally, the CE improved safeguards by retraining employees and initiating a regular review of mailing procedures.
Summary as published by the HHS Office for Civil Rights.
- Organization
- Blue Cross and Blue Shield of North Carolina
- State
- NC
- Entity type
- Health Plan
- Individuals affected
- 687
- Submission date
- November 7, 2013
- Breach type
- Unauthorized Access/Disclosure
- Location of information
- Paper/Films
- Business associate present
- No
- OCR status
- Archived
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