Health Plan · Archived
Blue Cross and Blue Shield of Kansas City
725 individuals · submitted May 5, 2017
About this report
Blue Cross Blue Shield of Kansas City (Blue KC), the covered entity (CE), discovered that an error caused protected health information (PHI) to be mailed to the wrong recipients. This breach affected 725 individuals. The PHI involved included group health plan numbers and member identification numbers. Blue KC notified all affected individuals and media outlets. To prevent future incidents of this nature, Blue KC added quality checks and secondary reviews for all future mailings. The employee was re-trained. OCR obtained assurances that the CE implemented the corrective actions noted above.
Summary as published by the HHS Office for Civil Rights.
- Organization
- Blue Cross and Blue Shield of Kansas City
- State
- MO
- Entity type
- Health Plan
- Individuals affected
- 725
- Submission date
- May 5, 2017
- Breach type
- Unauthorized Access/Disclosure
- Location of information
- Other
- Business associate present
- No
- OCR status
- Archived
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